Shipping policy
Physical Media Vault Shipping Policy
Physical Media Vault currently ships to the United States and Canada only.
Order Processing
|
Processing Detail |
Information |
|---|---|
|
Handling Time |
1 business day, Monday to Friday |
|
Order Cut-Off Time |
Monday to Friday at 2:00 PM EST |
|
Orders After Cut-Off |
Orders placed after the cut-off time may begin processing on the next business day |
United States Shipping
|
Shipping Method |
Transit Time |
Shipping Fee |
|---|---|---|
|
Standard Shipping |
3 to 5 business days |
$6.99 USD |
|
Express Shipping |
2 business days |
$18.99 USD |
|
Economy - Factory Direct Shipping |
5 to 8 business days |
$6.99 USD |
Note: Orders containing both Standard and Economy - Factory Direct items will ship together via Economy, with an estimated transit time of 5 to 8 business days.
United States Pre-Order Shipping
Pre-order shipping fees are based on the total shipping weight of the pre-order items in your order, not the number of products. Heavier editions and box sets may fall into a higher weight bracket. Your final shipping charge is shown at checkout.
Total Pre-Order Shipping Weight |
Shipping Fee |
|---|---|
Up to 0.6 lb |
$6.99 USD |
Over 0.6 lb, up to 1.2 lb |
$12.99 USD |
Over 1.2 lb, up to 1.8 lb |
$17.99 USD |
Over 1.8 lb, up to 2.4 lb |
$21.99 USD |
Over 2.4 lb |
$24.99 USD |
Pre-order items ship individually as they are released so customers receive each item as quickly as possible.
Transit Time: 3 to 5 business days once shipped.
Canada Shipping
|
Shipping Method |
Transit Time |
Shipping Fee |
|---|---|---|
|
Economy International Shipping |
6 to 10 business days |
$29.99 CAD |
Canada Pre-Order Shipping
Total Pre-Order Shipping Weight |
Shipping Fee |
|---|---|
Up to 0.6 lb |
$29.99 CAD |
Over 0.6 lb, up to 1.2 lb |
$59.99 CAD |
Over 1.2 lb, up to 1.8 lb |
$89.99 CAD |
Over 1.8 lb, up to 2.4 lb |
$119.99 CAD |
Over 2.4 lb |
$149.99 CAD |
Pre-order items ship individually as they are released so customers receive each item as quickly as possible.
Transit Time: 6 to 10 business days once shipped.
Tracking
Tracking information will be provided once your order ships so you can follow its progress until it arrives.
Contact Information
|
Contact Method |
Details |
|---|---|
|
Phone |
+1 512-200-8397 |
|
|
info@physicalmediavault.com |
|
Support Hours |
Monday to Friday: 10:00 AM to 6:00 PM |