Shipping policy
Physical Media Vault Shipping Policy
Physical Media Vault currently ships to the United States and Canada only.
Order Processing
|
Processing Detail |
Information |
|---|---|
|
Handling Time |
1 business day, Monday to Friday |
|
Order Cut-Off Time |
Monday to Friday at 2:00 PM EST |
|
Orders After Cut-Off |
Orders placed after the cut-off time may begin processing on the next business day |
United States Shipping
|
Shipping Method |
Transit Time |
Shipping Fee |
|---|---|---|
|
Standard Shipping |
3 to 5 business days |
$6.99 USD |
|
Express Shipping |
2 business days |
$18.99 USD |
|
Economy - Factory Direct Shipping |
5 to 8 business days |
$6.99 USD |
Note: Orders containing both Standard and Economy - Factory Direct items will ship together via Economy, with an estimated transit time of 5 to 8 business days.
United States Pre-Order Shipping
|
Number of Pre-Order Products |
Shipping Fee |
|---|---|
|
1 pre-order product |
$6.99 USD |
|
2 pre-order products |
$12.99 USD |
|
3 pre-order products |
$17.99 USD |
|
4 or more pre-order products |
$21.99 USD |
Pre-order items ship individually as they are released so customers receive each item as quickly as possible.
Transit Time: 3 to 5 business days once shipped.
Canada Shipping
|
Shipping Method |
Transit Time |
Shipping Fee |
|---|---|---|
|
Economy International Shipping |
6 to 10 business days |
$29.99 CAD |
Canada Pre-Order Shipping
|
Number of Pre-Order Products |
Shipping Fee |
|---|---|
|
1 pre-order product |
$29.99 CAD |
|
2 pre-order products |
$59.99 CAD |
|
3 pre-order products |
$89.99 CAD |
|
4 or more pre-order products |
$119.99 CAD |
Pre-order items ship individually as they are released so customers receive each item as quickly as possible.
Transit Time: 6 to 10 business days once shipped.
Tracking
Tracking information will be provided once your order ships so you can follow its progress until it arrives.
Contact Information
|
Contact Method |
Details |
|---|---|
|
Phone |
+1 512-200-8397 |
|
|
info@physicalmediavault.com |
|
Support Hours |
Monday to Friday: 10:00 AM to 6:00 PM |